vk99 Terms & Conditions

1. Introduction

Welcome to vk99, Bangladesh's trusted online betting and casino platform. These Terms & Conditions ('Terms') constitute a legally binding agreement between you ('the User') and vk99 ('the Platform', 'we', 'us', 'our'). By registering an account, making a deposit, or placing any wager on vk99, you acknowledge that you have read, understood, and accepted these Terms in their entirety.

These Terms apply to all products and services offered on the vk99 platform including sports betting, live casino, slots, crash games, and any future services introduced. If you disagree with any part of these Terms, you must discontinue use of the platform immediately. vk99 reserves the right to update or revise these Terms at any time without prior notice.

2. Eligibility

To register and use the vk99 platform, you must satisfy all of the following eligibility criteria:

• You must be at least 21 years of age at the time of registration.
• You must be a natural person acting on your own behalf, not as an agent or representative of another party.
• You must not be a resident of or accessing the platform from any jurisdiction where online gambling is explicitly prohibited.
• You must not be an employee, director, officer, or immediate family member of an employee of vk99 or any of its affiliated companies.

3. Account Registration

Each user is permitted to hold exactly one account on vk99. The registration process requires you to provide accurate, complete, and current personal information. Submitting false, misleading, or incomplete data is a violation of these Terms and may result in immediate account termination without refund of any funds.

• You are solely responsible for maintaining the confidentiality of your login credentials.
• All activity conducted under your account credentials is your responsibility, whether or not you authorised it.
• You must notify vk99 immediately if you suspect unauthorised access to your account by emailing [email protected].
• vk99 will never ask for your password via email, live chat, or any other communication channel.

vk99 is not liable for any losses arising from the compromise of your account credentials due to your negligence or failure to follow these security guidelines.

4. Deposits and Withdrawals

vk99 supports a range of local and international payment methods to serve Bangladeshi users conveniently. Accepted channels include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT). The following conditions apply to all financial transactions on the platform:

• Minimum deposit amount is ৳500. Minimum withdrawal amount is ৳1,000.
• Withdrawal requests are processed within 1-3 business days, subject to KYC verification being complete.
• You may only withdraw to the same payment method used for your deposit, to prevent money laundering.
• vk99 reserves the right to request documentation supporting the source of funds for any withdrawal above ৳20,000.

vk99 is not responsible for delays caused by payment service providers, banking holidays, or circumstances beyond our control including network outages. Transaction fees, if applicable, are disclosed at the time of the transaction.

5. Bonuses and Promotions

From time to time, vk99 offers bonuses, free spins, cashback, and other promotional incentives to registered users. Participation in any promotion is voluntary and subject to the following standard conditions, unless a specific promotion's page states otherwise:

• All bonuses are subject to a minimum wagering requirement of 15x the bonus amount before withdrawal is permitted.
• Free spins winnings must be wagered a minimum of 10x before conversion to withdrawable cash.
• vk99 reserves the right to cancel or modify any promotion at any time, with or without notice.
• Only one welcome bonus is permitted per user, household, or shared device.

Bonuses cannot be combined with other active promotions unless explicitly stated. Attempts to exploit, abuse, or circumvent promotional systems — including the use of multiple accounts to claim the same bonus — will be treated as a material breach of these Terms and may result in account suspension and forfeiture of all related funds.

6. Prohibited Activities

The following activities are strictly prohibited on the vk99 platform. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balances, and may be reported to the relevant authorities:

• Operating more than one account individually or colluding with another user to create additional accounts for the purpose of claiming multiple bonuses.
• Attempting to launder money or use the platform for any form of financial fraud, including depositing funds obtained through illegal means.
• Using automated software, bots, scripts, or artificial intelligence tools to gain an unfair betting advantage or to manipulate game outcomes.
• Engaging in any form of match-fixing, insider betting, or collusion with third parties to achieve guaranteed outcomes.
• Providing false identity documents, using another person's payment method without their explicit consent, or impersonating another user or vk99 staff member.

7. Responsible Gaming

vk99 is committed to providing a safe and enjoyable environment for all players. We recognise that gambling can become problematic for some individuals, and we take this responsibility seriously. The platform provides the following tools to help you manage your gambling activity:

• Deposit limits: Set a daily, weekly, or monthly cap on how much you can fund your account.
• Time-out feature: Take a temporary break from all gambling activity for 24 hours, 7 days, or 30 days.
• Self-exclusion: Permanently close your account if you believe gambling is causing you harm.

If you feel that your gambling is becoming a problem, please contact our support team at [email protected] or visit our Responsible Gaming page for additional guidance and resources. For players in Bangladesh, support is also available through community wellbeing services. Remember: gambling is entertainment, not a source of income.

8. Intellectual Property

All content available on the vk99 platform — including but not limited to logos, graphics, game interfaces, software, text, audio, and video materials — is the exclusive intellectual property of vk99 or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal and non-commercial purposes only. You may not copy, reproduce, distribute, transmit, modify, display, or create derivative works from any platform content without prior written permission from vk99.

9. Limitation of Liability

To the fullest extent permitted by applicable law, vk99 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the platform. This includes losses from betting outcomes, inability to access the platform, technical faults, or reliance on information provided on the site.

vk99's total aggregate liability to any user for any claim arising under these Terms shall not exceed the total amount deposited by that user in the 30-day period immediately preceding the event giving rise to the claim.

10. Privacy and Data Protection

The collection, storage, and processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. By accepting these Terms, you also acknowledge and accept our Privacy Policy. vk99 is committed to protecting your personal information using SSL encryption and adhering to internationally recognised data-protection principles. We do not sell your personal data to third parties.

11. Amendments to These Terms

vk99 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will endeavour to notify registered users via email or a prominent notice on the platform. It is your responsibility to review these Terms periodically.

Your continued use of the vk99 platform following the posting of any revised Terms constitutes your acceptance of those changes. If you do not agree with the updated Terms, you must stop using the platform and may request closure of your account.

12. Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with general principles of international online gaming law and the laws applicable to the jurisdiction in which vk99 operates. vk99 makes no representation that the platform is appropriate or available for use in all locations. Users access the platform at their own initiative and are responsible for compliance with local laws.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, our team is ready to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email: [email protected]